Customer Comments
Hear what our customers have to say about Electronic Sheetmetal Craftsmen:
June 3, 2013 – Defense Systems Company, Commodity Manager
“Marc, Thank you… As always, well done!”
May 28, 2013 - Temperature Controls Company, Engineering Director
“ESC is an excellent business partner who is always working to exceed our expectations. The entire team at ESC is constantly impressing us with their quick turns and high quality. We are thrilled to have a local partner who can help us build high quality products at an affordable price. Together, we are making Made In USA a reality. We highly recommend ESC."
April 15, 2013 - Mechanical Solutions Provider, Project Coordinator
“Thanks for the quick response and turn around guys!”
March 25, 2013 - Clinical Diagnostics Company, Sr. Buyer
“I need to get you guys re-involved with some of the new products... That’s no bull either, you’ve always been an excellent supplier and there’s no reason to not have you involved in this stuff… we have some sheet metal suppliers that we inherited with this product line that I’m not too happy with and was thinking of having you guys quote their stuff.”
February 4, 2013 - Industrial Cooling Systems Customer, Mechanical Engineering Director
“Hi Marc, let me say "Thank you" for the delivery of the parts we received yesterday!! They look great!! Again, we appreciate all that you have done and will continue to do for us!”
January 31, 2013 – Imaging Customer, Sr. Buyer
“Outstanding!!!!!! Thank you!!!”
December 4, 2012 – Liquid Processing Company, Sr. Engineer
“Got the parts and they look great.”
November 28, 2012 – Technology Solutions Company, General Manager
“Reason #37 why I use ESC for my sheet metal needs. Thanks to all for being so thorough. You have saved my butt on a few occasions. In our type of business we don't get a lot of second chances with our customers so it's invaluable.”
November 21, 2012 – Environmental Testing Company, Director of Engineering
“Marc, I am out of the office today and working remote. I just got a call from the office letting me know that Mark is going to be running 25 of the racks down around lunch time today. THANK YOU! This is really going to win us points with our customers as our shipping department will be closed on Friday so they would not have gone out until next week. You guys are the best! Thanks again have a great Thanksgiving.
November 7, 2012 – Fluid Analyzer Company, Sr. Buyer
“Very good ….. you guys get my gold star”
October 25, 2012 – Motion Control Company, Applications Engineer
“Marc—you guys rule….the rework of adding the USB icon back on to the front panels came out awesome….and thanks for turning that around in a week!”
October 24, 2012 – Aerospace Defense Company, Buyer
“Superservice, thanks! All the Best!”
October 17, 2012 – Optoelectronics Company, Buyer/Planner
“Hi Mark, I am so sorry these things keep happening. I will fix it ASAP. Thank God you have my back. :)”
October 16, 2012 – Machine Control Company, Sr. Engineer
“Huge Marc…Huge! And thank you again. Getting those front panels back helped me out big.”
September 18, 2012 – Environmental Testing Company, Vice-President
“Marc, thanks for the help. You've really helped bail us out of some tight situations... I am just hoping not to make a habit of it. I'll let my CM know where things are at so they can prepare on their end and will look for more advance notice of shortages from them down the road. Thanks again.”
September 13, 2012 – Positioning Systems Company, Buyer/Planner
“Hi Marc, thank you for the help with this part. That is awesome!!!”
September 13, 2012 – Motion Equipment Company, Materials Manager
“Excellent…Thank You So Much Marc, For Your On Going Dedication To Excellent Customer Service.”
September 12, 2012 – Fluid Processing Company, Sr. Buyer
“Good Morning Jim, I wanted to thank you for coming in today and meeting with us. Thus far it has been a pleasure working with you all at ESC, Inc. I look forward to working with you all in the future as well.”
September 4, 2012 – Fluid Analyzer Company, Chief Engineer
“You’re the best- thank you.”
May 10, 2012 – Mechanical Assembly Contract Manufacturer, Sales Manager
“Marc, thanks for the pull-in. We do appreciate your efforts. You will have a new P.O. tomorrow.”
May 3, 2012 – Defense Security Company, Sr. Buyer
“I always prefer you guys over other suppliers when sheet metal is mentioned.”
April 13, 2012 – Energy Solutions Company, Engineering Manager
“We received the 1st parts today and we just wanted to say ‘Thank you’! They look very good!!! It looks like this could be a great business relationship! Thanks for all your help!”
April 11, 2012 – Light Source Manufacturer, Engineer
“The enclosure worked very well. It was completely leak proof. Everybody was impressed with the result, since we have created enclosures in the past that didn't work as well. Thanks for all your help in creating this part.”
April 6, 2012 – Videoservice Solutions Company, Engineering Manager
“Hi Mark, some photos of the new chassis are attached. It is being well received here. Thanks again and great job!”
April 5, 2012 – Technology Solutions Company, Operations Manager
“Hi Marc, the tube parts are amazing. Thanks again for the high quality work. I've attached a photo with the tubes mounted on its actuator assy. Everyone that has seen it has said ‘Wow, I didn't know you could do that with sheet metal.’”
April 2, 2012 – Lights Product Company, Engineering Director
“Thanks, Marc. As always…you guys are wonderful! Thank you!”
March 6, 2012 – Contract Manufacturer, Buyer
“THANK YOU I OWE YOU”
February 13, 2012 – Defense Contractor, Purchasing Manager
“It’s so great to have a supplier respond as quickly as you do. Honestly I have some suppliers I have to remind for days. I really do appreciate it. Thanks.”
January 20, 2012 – Video Networking Company, Engineering Manager
“ESC has provided us with high quality sheet metal parts and assemblies for several years. We have used other sheet metal fabrication shops with mixed results but the consistent quality of ESC surpasses all others. Even small details like surface finish before plate are not overlooked at ESC. While others may do the work cheaper, their final product is not always what we or our end customer will find acceptable. Please keep up the good work!”
December 7, 2011 – Portable Scanning Company, Director of Materials
“Outstanding!”
December 2, 2011 - Robotic Controls Company, Senior Systems Engineer
“Awesome guys……THANK YOU!”
November 18, 2011 – Test Station Company, Mechanical Engineer
“Thanks for standing on your head I appreciate it.”
October 5, 2011 – Flow Control Company, Senior Buyer
“Just wanted to give you a heads up. It’s nice having the confidence in knowing when I place an order with ESC it will be delivered on time and will meet print!”
July 7, 2011 – Regional Contract Manufacturer, Buyer
“They were inspected and passed through to production, Yeah! I thought they looked fantastic. I was real happy with them.”
June 8, 2011 - Laser Company, Director of Operations
“You spoil us with your prompt turnaround on quotes and we love it!”
May 26, 2011 – Machine Control Company, Operations Manager
“Tell everyone thank you for the effort on these. There is some good potential behind it.”
March 28, 2011 – Metal Defense Company, Senior Buyer
“Yeah, you’ll be close but you’ll be on time! You’re always on time! That’s just one of the many reasons you’re a favorite! J”
March 25, 2011 – Light Source Manufacturer, Engineering Director
“I should compile all your answers over the years into a little sheet metal guide book for me!”
March 25, 2011 – Motion Control Company, Design Engineer
“Just got the front panel in Marc…..the metal finish and the silkscreen never disappoint. Looks great. Thx.”
March 5, 2011 - Semiconductor Company, Mechanical Engineer
"I wanted to thank you for your rapid delivery of the 6 EMI shield panels. They look good, have been quickly dimensionally inspected. and are ready for assembly. Getting these early was a great help."
December 23, 2010 - Opto-Products Company, Senior Buyer
"We really appreciate you, Marc and ESC as being a top tier supplier. Your customer service, quality and efficiency are greatly appreciated by us!"
August 20, 2010 - LED Product Company, Operations Director
"Marc, you are a savior. This is fantastic news! Attached is a PO. A couple of days would be fine."
August 3, 2010 - Networking Company, Senior Buyer/Planner
"Marc, you are awesome! The parts are perfect."
July 1, 2010 - Electro-Mechanical Systems Company, Sales Support Specialist
"You're the best!"
March 26, 2010 - Opto-Electronic Company, Purchasing Manager
"I just received that rush job you did for us and I wanted to drop a line to thank you. They fit perfectly, so thanks for bailing us out again. These new units have become very hot items and we have a customer that needs one immediately."
March 23, 2010 - Instrumentation Company, President
"Bellissimo!!"
March 3, 2010 – Midwest Contract Manufacturer, Account Manager
“You are a huge part of our operation and we appreciate all the efforts you make in helping us be successful. Your AWESOME!!!
March 1, 2010 - Contract Manufacturer, Production Control Manager
"You guys are the BEST!!!!!!!!! Thank you!"
February 12, 2010 – Contract Manufacturer, Engineering/Quality Manager
“Gentlemen, The first delivery of parts you sent looked great. I meant to send an email earlier but I have just been swamped.”
February 12, 2010 – Retail Customer, Buyer/Planner
“You guys knocked it out of the park”
January 8, 2010 - Digital Video Monitoring Company, Mechanical Engineer
“Mark, We still want you to quote it because the standard chassis manufacturer can be high….. to be honest, your quality is far superior so we really want u to give this a whirl and when I re-spin the chassis, I want you to price it as well…”
December 9, 2009 – Military Backplane Company, Senior Buyer
“Thanks so much. I really appreciate and value the honesty in telling me which ones you had the overages on. PO coming over after lunch.”
September 25, 2009 – Integrator, Systems Engineering
“Guys, just a quick Friday late morning note to say thanks for the 5 units we got 2 weeks ago. I have been meaning to drop you a note about the chassis...They came out absolutely great. The silkscreen changes were flawless...and the D sub changes all look real good. Thanks again for getting them in to our place 1 day before your proposed date.”
August 27, 2009 - Light Products Company, Operations Manager
“No Problem. A delay for you is still faster than anyone else!!! You guys are great !”
August 25, 2009 - Bioscience Company, Purchasing Manager
“I’m very impressed by the way with the speed in which you respond to quote requests and deliver quality parts. You certainly have your competition beat!”
July 22, 2009 - Defense Engineering Technology Company, Staff Engineer
“I cannot see your firm having a rival in this line of work. Everything looks great.”
May 21, 2009 - RF Microwave Company, Operations Manager
“I was very impressed with the housings and covers. There were lots of "oohs" and "aahs" when they were unwrapped. No paint on the interior and the mechanical dimensions were ‘dead-on. Thanks for all your help and advice, by the way. That made all the difference.”
May 12, 2009 - Life Sciences Company, Buyer
I’ve been waving the name of ESC all over the place here, telling others how you’ve become an integral part of the team, your flexibility in rescheduling/expediting……your excellent pricing….. we’re very pleased with ESC.
February 25, 2009 - Semicondutor ATE Testing Company, Master Scheduler
“I want to thank you for the effort that you and your team at ESC invested to fabricate the panels so quickly. Your ‘above and beyond’ efforts are greatly appreciated.”
November 19, 2008 - Regional Retail Company, Buyer-Planner
“Guys, just wanted to say thank you for coming through for us in such a short time frame. I do apologize for these crazy rush orders, ESC has been very good to us and I look forward to increasing our business with you. Thanks Again!!!”
May 14, 2008 - Semiconductor Test Company, Mechanical Engineering Manager
“This is fantastic! I guess I should wait to see the parts first, right :) Given your quality level, I am sure I won't be disappointed. Thank you for meeting your delivery dates!”
March 5, 2008 - Contract Manufacturer, Design Engineer
“The customer was very pleased with the quality of the work and appreciated the effort made to exceed the delivery schedule. Thanks for coming through on this project!”
February 13, 2008 - Life Sciences Company, Senior Director of Operations & IT
That is phenomenal news – we sincerely appreciate the efforts of your team. Ten gold stars to ESC great job!
January 24, 2008 - Contract Manufacturer, Quality Standards Compliance Manager
“Thank you for taking time out of your busy schedule to allow Steve and myself the opportunity to view your operations and perform our audit. ESC scored 324/340 points for a score of 95%. You will be classified in our system as a preferred supplier.”
January 16, 2008 - Light Products Company, Operations Manager
“You guys are great. When we start giving out awards - the first one we will have engraved will have your name on it for ESC. We really appreciate what you do for us.”
November 29, 2007 - Contract Manufacturer, Buyer
“You folks bend over backwards for us. It is greatly appreciated!”
September 24, 2007 - Instrumentation Company, Buyer
“I saw the part hit the doc Friday and was shocked! You really pulled my fat out of the fire.”
August 30, 2007 - Light Products Company, Director of Global Sales and Service
“Your input into our design process is so important to ensure we get a functional and cost effective solution. I was very impressed with the facility. You have done a fantastic job ensuring a full range of capabilities while keeping it personal and manageable. I've always found that a shop with a family focus and vested employees produces a much better quality product.”
June 18, 2007 - Life Sciences Company, Buyer
“Your company is "Top Notch" from all of my past experience and dealings with you since I was a baby. I have put in a good word for you with my boss. I think taking you on as a supplier will help us grow. We need you!”
April 20, 2007 - Global Contract Manufacturer-North Carolina, Supply Chain Manager
“WOW !!! You guys are awesome!!”
April 02, 2007 - International Retail Company, Mechanical Engineer
“I just want to say …. Great job. Everything looks good.”
March 13, 2007 - Laser Company, Buyer
“Thanks and once again ESC to the rescue.”
March 6, 2007 - Global Contract Manufacturer-Texas, Buyer-Planner
“Thanks. You’re awesome!”
February 2, 2007 - ATE Semiconductor Device Company, Sr. Design Engineer
“Thanks for an excellent job. Good job to all.”
December 8, 2006 - Global Contract Manufacturer-Mexico, Regional Manager
“You are one of the best suppliers! You are my hero!!”
November 17, 2006 - Blood Processing Company, Design Engineer
“The parts for the H2O 2 machine came in and everything fits and looks perfect. Great job by all.”
October 26, 2006 - Semiconductor Equipment Company, Mechanical Des. Engineer
“You are a miracle maker. You are a maker of miracles! Thank you for your help with these, badly needed parts.”
June 6, 2006 Military Backplane Company, Senior Buyer
“I enjoyed my visit this morning. I was impressed with the cleanliness of your shop and your commitment to quality and on time delivery.”
“We treat every customer as if they sign our paycheck…because they do.” Anonymous
“The purpose of business is to create and keep a customer.” Peter Drucker
“Well done is better than well said.” Benjamin Franklin
“We stand by our word and our work.” Marc Levine
